FAQ
Who does QFNBC work with?
We work with small businesses, community organisations, not-for-profit organisations and other businesses seeking to strengthen their governance, improve operations or achieve their strategic objectives. Whether you are someone who wants to start a business, we are here to support you.
What is governance reform?
Governance reform focuses on strengthening the structures, systems and processes that guide an organisation. This may include reviewing governance arrangements, policies and procedures, board responsibilities, accountability mechanisms and compliance requirements.
What is operational reform?
Operational reform focuses on improving how a business or organisation operates. This may include reviewing workflows, case management processes, internal systems, procedures, resource allocation and service delivery to identify opportunities for greater efficiency and effectiveness.
How do I know which service is right for my organisation?
Every organisation has different needs. We begin by understanding your current circumstances, challenges and objectives before identifying the most appropriate services and approach for your organisation.
What happens during an initial consultation?
An initial consultation provides an opportunity to discuss your organisation, identify key challenges, clarify your goals and explore how QFNBC may be able to assist. Following the consultation, we can recommend potential next steps and discuss a suitable scope of work.
How much do consulting services cost?
Our fees depend on the nature, complexity and scope of the work required. Following an initial discussion, we can provide a tailored proposal or quotation outlining the proposed services, deliverables, timeframes and associated costs.
Do you offer one-off services or ongoing support?
Yes. Depending on your needs, we can provide support for a specific project, a review or assessment, or an ongoing consulting arrangement. Flexible engagement options allow us to tailor our approach to your organisation's priorities and available resources.
Can QFNBC work with organisations outside Brisbane?
Yes. We can discuss consulting arrangements with organisations across Queensland and other locations, subject to the scope of work and travel requirements. Remote and in-person engagement options can be considered.
Can you work alongside our existing staff and management team?
Absolutely. We can work collaboratively with your staff, management and leadership teams to understand existing practices, identify improvement opportunities and support the development of practical solutions.
What if my organisation needs expertise outside your services?
Where specialist expertise is required beyond our scope, we can explore referrals to suitable professionals within our network of specialist partners. This helps clients identify additional support relevant to their needs.